UPDATE: Mail Service Back in Holiday Forest, Residents Say Road Issue Continues

Campbell County, VA - Mail is back at a local community, but not without some discussion of an on-going issue.

Our investigation into mail not being delivered for an entire neighborhood got results. The Postal Service is back on the job in Holiday Forest. It's a story ABC 13 first told you about Tuesday night at 11.

In an email, USPS corporate communications Tad Kelley confirmed what many in the small community hoped all along: mail is back.

"The roads seem to have been attended to," read the statement. "We regret any inconvenience to our customers, however, we must ensure safety for our employees as we fulfill our mission of delivery."

Several residents in this community, including the president of the Homeowner's Association says work was not done on any of the roads since mail delivery stopped last Friday or after our story.

"We don't even know what the safety concerns about our roads are so we have to continue maintaining county roads," one resident told ABC 13.

Each person that spoke with ABC 13 living in Holiday Forest, including on Nighthawk Road and Mount Vista Drive say they feel safe on these roads, but add that doesn't mean there isn't a problem.

Residents say it's an on-going issue that they hope gets resolved.

"If we had a really bad fire up here, God knows what might happen to some of the properties up here," said Brian Goldman, who lives on Nighthawk Road. "So it is an issue a serious issue."

Goldman says his community is trying to work with the county to pave the aggressive inclines so nothing like this will happen again.

At least for now, the families here will continue getting mail.

Full statement from Tad Kelley, APR, USPS HQ Corporate Communications:

"As of today, the roads seem to have been attended to (regarded). Today we delivered the mail to all streets in the community. We regret any inconvenience to our customers, however, we must ensure safety for our employees as we fulfill our mission of delivery. The mail will be delivered without further delay to the customer."


Campbell County, VA - Mail carriers deal with all the elements: snow, rain and even the heat.Most of the time nothing keeps them from getting through. But in one community, the road is getting the blame. It's a road rarely traveled in Campbell County: Mount Vista Drive, with gravel and road at its surface. Dane and Mary Beth Thompson drive it everyday."I haven't had a problem going down with the exception of three or four inches of snow," said Dane Thompson.Apparently, this road won't be traveled on by the post office any time soon.No mail on Tuesday. Or the next.Residents say they received a letter in their mailbox Friday. It reads, "your mail will be held at the Post Office until streets are fixed, due to safety."It's not just on Mount Vista. Residents on Cresthill Road, Nighthawk Road and Kingswood Lane in the Holiday Forest area, also say they aren't getting mail.What do the roads have in common? The roads are rocky and hilly."Yes," said Steve Romnie, a resident on Cresthill Road, when asked if he feels the roads are safe. "Yes they are.""[The Post Office is saying] that it's not safe, not safe for the mail delivery person. But what is not safe about it?" questioned Dane Thompson.ABC 13 went to the Post Office to ask why the sudden stoppage. Two workers confirmed it was because of safety. Post Office supervisors told our reporter to call corporate.Tad Kelley, corporate communications with the US Postal Service, says he will look into the issue.At this time, it appears to be just a Post Office issue. While out on Mount Vista Road Tuesday afternoon, ABC 13 saw a UPS truck driving up and down the road earlier.Mary Beth Thompson has another theory as to why their mail is undeliverable. "We feel that it's speed more than any other issue," said Mary Beth Thompson. "There are people here who have lived here for 16, 20 years who say the roads have been in worse condition than this and they never stopped mail delivery before."
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