Scam Alert: Woman gets text message about bank account being 'hacked'
LYNCHBURG, Va. (WSET) -- Another type of scam is circulating, this time people are getting a simple text message instead of a phone call.
One Lynchburg woman got a text message saying her bank account from Wells Fargo had been temporarily hacked.
Only problem is, she doesn't' have a Wells Fargo account.
When you call the number, it's a recording, and then the line is disconnected.
Cindy Kozerow, a Crime Prevention specialist with the Lynchburg Police Department, said the best thing you can do is ignore it and delete it and if there is a link sent to you, never click it.
She said typically the scammer lives out of the country, it allows them to be mobile at a moment's notice.
Kozerow added after natural disasters they see an increase in scam calls / texts and emails.
"If its not your bank, just delete it. Obviously it's a scam, its a phishing expedition where they are trying to reel someone in to make them a victim. So we just say just ignore it, delete it, dump it out of your trash folder. Don't deal with it," said Kozerow.
The only time Wells Fargo Bank texts is if you have signed up for text alerts, and it's usually about low balances.
A spokesperson from Wells Fargo said, "If any customer clicked on the link or provided any personal info (account #, username, password, etc.), they should call us at 1-866-867-5568. Otherwise, they can just delete it."